Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. In view of the same, we may request permission to obtain certain system information from your mobile device including your IP address, your mobile device ID number, model, manufacturer, phone number of the device, current mobile network information, status of any ongoing call, storage access, camera access, microphone access, Bluetooth access etc. We may also collect further information about you when you request customer support, subscribe to any premium feature of our Services, or otherwise communicate with us. If you wish to change any of the access permissions, you may do so in your device’s settings.
We will securely process your personal information and use it for administration and operation of Canomapp Services, including but not limited to the following purposes –
Where you have provided us with consent to use your personal information, you have the right to withdraw this consent at any time by contacting us directly or following the ‘unsubscribe’ link provided in any electronic communications you receive from us.
We may share information we have collected about you in certain situations as follows:
We may use third-party advertising companies to serve ads when you visit the Canomapp App. These companies may use selective information about you through cookies and/or other lawful tracking mechanisms in order to provide advertisements about goods and services that may be of interest to you.
With your informed consent (opt-in) we may share your information with third parties for marketing purposes, as permitted by law.
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Please be assured that we do not sell any personal information under any circumstances whatsoever. We disclose only that personal information that is necessary for the third party to deliver their specific service and we take all reasonable measures to ensure they keep your information fully secure and not use it for any purpose other than the one under which it was disclosed. All third parties are carefully screened so we can ensure that there are adequate controls in place and, where relevant, that such third parties are GDPR compliant. Additionally, where this would result in the personal information of European users to be transferred outside the EEA, we have confirmed that there are appropriate transfer mechanisms in place.
The personal information which we hold will be held securely in accordance with our internal security policy and the appropriate data protection laws as and where applicable. Canomapp has implemented generally accepted standards of technology and operational security in order to protect personal information from loss, misuse, or unauthorised alteration or destruction. Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Whilst we strive to use all reasonable efforts to protect your personal information, we cannot guarantee its absolute security. We will notify you promptly in the event of any breach of your personal information which might expose you to serious risk. We will never collect sensitive information about you without your explicit and informed consent.
Under the EU General Data Protection Regulation, you possess a number of rights in relation to your personal information. These rights include
We are committed to upholding these rights at all times. If you wish to exercise any of these rights, please send us a request that (a) provides sufficient detail to allow us to verify that you are the person about whom we have collected personal information, and (b) describes your request in sufficient detail to allow us to understand, evaluate, and respond to it as soon as possible. Please note we cannot respond to requests that do not adequately meet the above criteria.
As per GDPR guidelines, Canomapp has a “Data Protection Officer” who is responsible for all matters relating to privacy and data protection and may be contacted at the following address -
Böröcz András - Soproni Horváth J. u. 33 - 9400 Sopron (Hungary)